Property

Department

Claims

Main role

Aisyah is based in Malaysia and provides support to the First Party claims team in Asia Pacific.

Personal profile

Aisyah joined Liberty in 2023, previously working as a Loss Adjuster and was primarily responsible for First Party claims.

Aisyah holds a BSc (Honours) in Forensic Science degree.

Department

Construction, Energy & Property Claims

Main Role

Based in Sydney, Ben oversees Liberty's Australian Construction and Energy claims portfolio, and also assists with the handling of larger Property claims.

Personal Profile

Before starting with Liberty in 2021, Ben has worked in claims both Internationally and in the Australian insurance markets since 2008. His experience spans from working for leading insurers as a senior Loss Adjuster, as well as in major loss claims at an international brokerage.

Ben holds a Masters in Property Valuation, is a Chartered Loss Adjuster and ANZIIF Senior Associate CIP.

Department

Claims

Main role

Based in the Malaysia office Emmanuel provides claim support for the First Party claims team in Asia Pacific.

Personal profile

Emmanuel joined Liberty in 2023 with previous experience working in Medical claims and Property claims for the Hong Kong markets.

Emmanuel holds a Bachelor of Science (Honours) Chemistry degree and The Certificate of Malaysian Insurance Institute (CMII).

Department

Claims

Main Role

Eugene manages energy, property and construction claims.

Personal Profile

Eugene joined Liberty in 2023 and is based in our Sydney office. With over 10 years' experience in the insurance industry and his property claims experience includes handling strata and commercial property matters across a variety of industries sectors.

Eugene delivers pragmatic solutions to ensure a fast resolution for the client while supporting them during a claim process.

Department

Claims

Main Role

Technical Claims Manager, Property

Personal Profile

Francis has been involved in the insurance industry for over 30 years both internationally and in the Australian insurance markets since 1988.  Before commencing with Liberty in 2022, Francis worked in leading insurers as National & APAC Claims Manager roles.

Francis holds a Bachelor of Laws (University of Manchester) and Barrister-at-Law (Lincolns Inn, London).

Department

Claims

Main Role

Laries is based in Malaysia and handles First Party claims across the Asia Pacific with a diverse portfolio of Marine, Energy, Property and Construction.

Personal Profile

Laries joined Liberty in 2023 and previously worked with the underwriting department of a life insurance company. 

Laries holds a Bachelor of Science (Hons) Actuarial Science and is currently pursuing the Associateship of The Malaysian Insurance Institute (AMII).

Department

Claims

Main role

Nathan leads the First Party Claims team for Asia Pacific, encompassing Liberty's Agriculture, Marine, Energy, Property, Construction and Terrorism products. He is responsible for ensuring a proactive, technically sound, and commercially pragmatic Claims service across these product lines. 

Personal profile

Nathan joined Liberty in 2008. He has managed Liberty's Asia Pacific Workers Compensation claims portfolio, the Australian Claims team across all products and the Asia Pacific First Party Claims team.

Nathan also served as Chief Legal Counsel for Asia Pacific and previously qualified as an accredited mediator.

Prior to joining Liberty, Nathan worked in both private practice and in-house legal roles. He has extensive experience in litigation, alternative dispute resolution, product development, wording reviews and managing highly complex claims across all of Liberty's product lines. 

Department

Claims

Main Role

Nelfi is based in Malaysia and provides support to the First Party claims team in Asia Pacific.

Personal Profile

Nelfi joined Liberty in 2022 with legal and insurance industry experience, managing claims.  Nelfi focuses on First Party Energy, Property, Construction and Marine claims.

Nelfi holds a Bachelor of Laws (LL.B) (Honours) degree.

Department

Claims

Main Role

Phil is based in the Singapore office and manages Energy Property and Construction claims across Asia Pacific.

Personal Profile

Phil joined Liberty at the beginning of 2021 from a global insurer in Singapore and has a background in large and complex First Party claims with particular focus on Oil & Gas, Petrochemicals, Power, Property, and Construction.  Originally from the UK, he worked in the London insurance market before relocating to Singapore in 2013.

Phil has nearly twenty years’ experience in handling claims in the London and Singapore insurance markets.

Department

Claims

Main Role

Yvonne is based in the Malaysia office and provides claim support for the First Party claims team in Asia Pacific.

Personal Profile

Yvonne joined Liberty in 2019 and has been in the insurance industry since 2014 including her time working with an insurance broker.

She holds a Bachelor of Business & Commerce and is currently working towards an Associateship of the Malaysian Insurance Institute (AMII).

Department

Claims

Main role

Aisyah is based in Malaysia and provides support to the First Party claims team in Asia Pacific.

Personal profile

Aisyah joined Liberty in 2023, previously working as a Loss Adjuster and was primarily responsible for First Party claims.

Aisyah holds a BSc (Honours) in Forensic Science degree.

Department

Construction, Energy & Property Claims

Main Role

Based in Sydney, Ben oversees Liberty's Australian Construction and Energy claims portfolio, and also assists with the handling of larger Property claims.

Personal Profile

Before starting with Liberty in 2021, Ben has worked in claims both Internationally and in the Australian insurance markets since 2008. His experience spans from working for leading insurers as a senior Loss Adjuster, as well as in major loss claims at an international brokerage.

Ben holds a Masters in Property Valuation, is a Chartered Loss Adjuster and ANZIIF Senior Associate CIP.

Department

Claims

Main role

Based in the Malaysia office Emmanuel provides claim support for the First Party claims team in Asia Pacific.

Personal profile

Emmanuel joined Liberty in 2023 with previous experience working in Medical claims and Property claims for the Hong Kong markets.

Emmanuel holds a Bachelor of Science (Honours) Chemistry degree and The Certificate of Malaysian Insurance Institute (CMII).

Department

Claims

Main Role

Eugene manages energy, property and construction claims.

Personal Profile

Eugene joined Liberty in 2023 and is based in our Sydney office. With over 10 years' experience in the insurance industry and his property claims experience includes handling strata and commercial property matters across a variety of industries sectors.

Eugene delivers pragmatic solutions to ensure a fast resolution for the client while supporting them during a claim process.

Department

Claims

Main Role

Technical Claims Manager, Property

Personal Profile

Francis has been involved in the insurance industry for over 30 years both internationally and in the Australian insurance markets since 1988.  Before commencing with Liberty in 2022, Francis worked in leading insurers as National & APAC Claims Manager roles.

Francis holds a Bachelor of Laws (University of Manchester) and Barrister-at-Law (Lincolns Inn, London).

Department

Claims

Main Role

Laries is based in Malaysia and handles First Party claims across the Asia Pacific with a diverse portfolio of Marine, Energy, Property and Construction.

Personal Profile

Laries joined Liberty in 2023 and previously worked with the underwriting department of a life insurance company. 

Laries holds a Bachelor of Science (Hons) Actuarial Science and is currently pursuing the Associateship of The Malaysian Insurance Institute (AMII).

Department

Claims

Main role

Nathan leads the First Party Claims team for Asia Pacific, encompassing Liberty's Agriculture, Marine, Energy, Property, Construction and Terrorism products. He is responsible for ensuring a proactive, technically sound, and commercially pragmatic Claims service across these product lines. 

Personal profile

Nathan joined Liberty in 2008. He has managed Liberty's Asia Pacific Workers Compensation claims portfolio, the Australian Claims team across all products and the Asia Pacific First Party Claims team.

Nathan also served as Chief Legal Counsel for Asia Pacific and previously qualified as an accredited mediator.

Prior to joining Liberty, Nathan worked in both private practice and in-house legal roles. He has extensive experience in litigation, alternative dispute resolution, product development, wording reviews and managing highly complex claims across all of Liberty's product lines. 

Department

Claims

Main Role

Nelfi is based in Malaysia and provides support to the First Party claims team in Asia Pacific.

Personal Profile

Nelfi joined Liberty in 2022 with legal and insurance industry experience, managing claims.  Nelfi focuses on First Party Energy, Property, Construction and Marine claims.

Nelfi holds a Bachelor of Laws (LL.B) (Honours) degree.

Department

Claims

Main Role

Phil is based in the Singapore office and manages Energy Property and Construction claims across Asia Pacific.

Personal Profile

Phil joined Liberty at the beginning of 2021 from a global insurer in Singapore and has a background in large and complex First Party claims with particular focus on Oil & Gas, Petrochemicals, Power, Property, and Construction.  Originally from the UK, he worked in the London insurance market before relocating to Singapore in 2013.

Phil has nearly twenty years’ experience in handling claims in the London and Singapore insurance markets.

Department

Claims

Main Role

Yvonne is based in the Malaysia office and provides claim support for the First Party claims team in Asia Pacific.

Personal Profile

Yvonne joined Liberty in 2019 and has been in the insurance industry since 2014 including her time working with an insurance broker.

She holds a Bachelor of Business & Commerce and is currently working towards an Associateship of the Malaysian Insurance Institute (AMII).